Privacy Policy

About Us

Pause Spa is managed by a collaborative venture. Our website address is: pausespamalta.com, and you can reach us at info@pausespamalta.com.

Feedback

When you leave feedback on our website, we collect the information provided in the feedback form, along with your IP address and browser details, to assist with spam prevention. Once your feedback is approved, your profile image will be publicly visible alongside your comments.

Uploaded Content

If you upload images to the site, please ensure they do not contain embedded location data (EXIF GPS). Other visitors may be able to download and extract location details from uploaded images.

Cookies Policy

• Feedback: When you leave feedback, you may choose to save your name, email, and website in cookies for your convenience. These cookies will persist for one year to help you avoid re-entering your details for future feedback.
• Login Page: When you access our login page, a temporary cookie is set to verify if your browser accepts cookies. This cookie doesn’t store personal data and is deleted when you close your browser.
• Login Sessions: Upon logging in, cookies are set to store your login details and display preferences. Login cookies remain active for two days, while display preference cookies last for one year. If you select “Remember Me,” your login will stay active for two weeks. Logging out removes these cookies.
• Content Management: When you edit or publish a post, an additional cookie is saved in your browser. This cookie contains no personal information and only indicates the post ID of the edited content. It expires after one day.

External Content

Articles on our website may include embedded content (e.g., videos, images, articles). Such content from other websites operates as if you visited those websites directly. These third-party sites may:

• Collect your data
• Use cookies
• Implement additional third-party tracking
• Monitor your interaction with their embedded content, including if you are logged into their platform

Data Usage

We collect, use, and store your personal information solely for legitimate purposes, such as managing our operations, delivering services, and providing relevant offerings. We take the necessary steps to protect your data from unauthorized access, sharing, or modification, ensuring it remains accurate and up-to-date. Your personal data is used exclusively by Pause Spa and will not be shared with third parties without your consent, unless required by law.

Data Retention

• Feedback: Feedback and associated metadata are retained indefinitely to facilitate automatic recognition and approval of follow-up comments, avoiding the need for moderation.
• User Accounts: For users who create an account on our website, we store the personal details provided in their profiles. You have the right to view, edit, or delete your personal information at any time (except your username). Administrators may also access and modify this information.

Unless otherwise specified, all data is retained for a period of seven years. After this period, all information will be permanently deleted.

Your Data Rights

Under the EU General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

• The right to access your data
• The right to request correction or deletion of your data
• The right to object to the processing of your data
• The right to restrict processing of your data

If you have an account or have provided feedback, you can request a file containing the personal data we hold about you. You can also request that we delete your personal information, subject to any data we must retain for legal, administrative, or security purposes.

To make a request regarding your data, please email us at info@pausespamalta.com. We will respond within 30 days to process your request. Client records will be deleted after seven years of inactivity (e.g., no appointments during this period).

Data Processing

Visitor feedback may be reviewed through an automated spam detection system to ensure the accuracy and integrity of the content on our website.

This Privacy Policy is effective as of 27/12/2024. For any questions or concerns about your data privacy, please feel free to contact us.